Payment terms and Deposits
Payment can normally be made by cash, cheque or electronic bank payment. Due to the COVID pandemic however we are currently only taking payments by electronic bank transfer.

Wedding cake orders are secured by a £100 non-refundable deposit with the balance being due no later than 3 weeks before the delivery date.  Where a wedding cake order is cancelled less than 30 days before the wedding the customer will remain liable for the balance.  All other cakes and toppers etc. must be paid for in full at the time of order and are not refundable.

COVID-19
If your wedding is unable to go ahead due to government restrictions surrounding COVID-19 and you wish to postpone or change your order we will do our utmost to accommodate you.  This will however depend on our availability for your new date.

Change to Orders
Once payment has been made, or in the case of wedding cakes, a deposit has been paid, changes to cake designs can only be accepted at the discretion of Blueberry Cakes and may include an additional cost where the new design is more elaborate or work has already been done/materials ordered for the original design.

Delivery, collection and set-up
Advice on safe transportation and storage will be given when a cake is collected.  See also  How should I transport and store my cake? in FAQs.  Once a cake has left our premises Blueberry Cakes will have no responsibility for any damage.

Where we have provided a delivery and set-up service we will generally deliver your cake on the day of your celebration to minimise any risk of damage whist the room is made ready.  Once the cake is set up at the venue, Blueberry Cakes will have no responsibility for any damage incurred.

Cake stand hire
We are happy to advise the best way to display your special cake and we do have a small range of cake stands available for hire.

A hire fee plus a security deposit is payable in advance and will be refunded within 5 days of the wedding, provided the stand is undamaged – we are not responsible for any damage incurred to the stand at the venue.  The hire fee includes collection of the stand the next day.

Full payment, or in respect of wedding cakes, payment of the deposit, implies acceptance of the above terms and conditions